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Last updated: September 12, 2026

Free shipping, no minimums, tracked the whole way. Here is how orders move from our global fulfillment partners to your door, and what you can expect along the way.

1. How Shipping Works

ZampFinds operates as a curated online store partnering with global suppliers and international fulfillment centers to bring you unique products. Because our inventory is dispatched from various strategic warehouses (including global hubs and regional facilities), delivery times are specific to each product. If your order contains items from different categories or suppliers, they may arrive separately, each with its own tracking code and delivery timeline.

2. Processing and Dispatch

Once an order is placed, our fulfillment partners perform quality checks and securely package the item. Most standard items leave the warehouse within 48 to 72 hours. The specific dispatch window for any product is displayed directly on its product page.

  • Shipped vs. In Transit: "Shipped" means the item has left the fulfillment facility and entered the carrier's network. Sorting, customs clearance, and local postal handoffs happen after that point and are already accounted for in your delivery estimate.

3. Delivery Estimates and Timeframes

Every product page shows an estimated delivery window.

  • International Shipping: Because items cross borders, shipments go through customs clearance and multiple carrier handoffs, which can take longer and vary by destination.

  • Estimates Are Not Guarantees: Delivery timeframes are estimates based on normal operating conditions and standard carrier performance. They are not guaranteed delivery dates. Factors outside our control—such as customs inspections, airline freight schedules, and local postal delays—can occasionally affect transit times.

4. Tracking Your Order

  • Once your order ships, you will receive a confirmation email containing your tracking number and a link to monitor your shipment.

  • International Tracking Updates: On international orders, tracking numbers can sometimes change as the package transitions between global carriers. Always use the most recent tracking number provided. During border transit and customs clearance, tracking information may remain static for a few days; this is normal and expected.

5. Customs, Duties, and Import Taxes

For international shipments, orders may be subject to local customs duties, import taxes, or value-added fees levied by the destination country's government.

  • These charges are set by local authorities, are not included in your payment to us, and are the sole responsibility of the customer.

  • Government customs authorities select packages for inspection at random, which can occasionally add extra processing days to the delivery window.

6. Delivery Address Accuracy

  • We ship orders directly to the delivery address entered at checkout. It is the customer's responsibility to ensure that the shipping address is complete, accurate, and capable of receiving packages.

  • PO Boxes: Most private freight and international carriers cannot deliver to PO Boxes. Please provide a complete street address with unit or building numbers if applicable.

  • Address Changes: Once a package has been dispatched, we cannot alter the delivery address.

7. The ZampFinds Delivery Guarantee

Every order is backed by our delivery commitment. If your item has not arrived within 60 days of dispatch and tracking shows no active movement or update, you are entitled to choose between a full refund or a free reshipment.

8. Damaged, Lost, or Missing Items

  • Damaged on Arrival: If your package arrives with visible damage to the outer packaging, please report it to the carrier at the door if possible. Take photos of both the damaged product and its packaging and contact us within 48 hours of delivery at hello@zampfinds.com.

  • Lost Parcels: If tracking indicates a successful delivery but you have not received your package, please verify with family members, neighbors, or your local postal depot first, then reach out to our support team to open an investigation.

9. Contact Us

For any shipping questions, tracking support, or fulfillment inquiries, please contact our team directly at:

  • Email: hello@zampfinds.com